Smartworld Abu Dhabi Jobs 2022 Apply for IT Onsite support specialist- Arabic speakers Vacancy in Abu Dhabi, UAE

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Smartworld Abu Dhabi Careers 2022: Apply For IT Onsite support specialist- Arabic speakers Jobs in UAE

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Smartworld Abu Dhabi Careers IT Onsite support specialist- Arabic speakers Jobs brief table

Hiring Agency Smartworld Abu Dhabi Careers
Jobs Profile IT Onsite support specialist- Arabic speakers Jobs in Abu Dhabi
Jobs Location Abu Dhabi, UAE
Salary AED 7000.00 per month

 

Job Description of Smartworld Abu Dhabi IT Onsite support specialist- Arabic speakers

Interested candidates Smartworld Abu Dhabi careers Latest Government jobs in Abu Dhabi IT Onsite support specialist- Arabic speakers qualification and experience full information


Full Job Description

IT Onsite support specialist

Level 1 support Scope:

  • Student/Teacher laptop (Chromebook or Windows)
  • Access points & SSID (classes, Teacher rooms, Admin room, staff room)
  • Firewall
  • Server (Physical and virtual)
  • ADSL internet connection
  • End user and device management platform
  • Any special software deployed by in school.
  • Other Ad-Hoc tasks given by management in related field.

Job Specific Responsibilities:

  • Serve as the first point of contact for walk-in customers seeking technical assistance.
  • Analyze and resolve end user hardware and software computer problems in a timely and accurate fashion.
  • Troubleshoot hardware and software issues in person, remotely and via phone.
  • Offer daily operations and systems support to users.
  • Perform daily operational checklist from school to confirm the operational readiness at school
  • Properly escalating unresolved incidents to the next level of support.
  • Follow-up and update customer status and information
  • Verify functionality of hardware and software components.
  • Administer and support network operations.
  • Coordinate and follow up resolution for open/pending incidents.
  • Ensure proper recording, documentation and closure.

Other tasks: Onsite support specialist also responsible on conducting IT based trainings to users and IT support during any training or special function conducted . IT onsite support specialist is responsible for doing daily checklist to make sure the site is ready for operation. They have to report on a daily basis to IT support lead about the status of checklist.

  • Educational Qualification:
  • BSc degree or diploma in computer science, IT, Electronics, Computer engineering or any equivalent degree.
  • CCNA ( it will be a plus)
  • Google Administrator
  • ITIL v3 foundation
  • Experience:
  • 1-3 years in field and relevant related IT functional areas; A technical associate/undergraduate degree or equivalent relevant experience preferred
  • Essential Skills:
  • Proven working experience in providing help desk support
  • Arabic speaker with very good proficiency in English
  • Working knowledge of help desk software, databases and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Ability to work under pressure.
  • Team management skills.
  • Ability to diagnose and resolve unique, nonrecurring problems associated skills
  • Application software and operating systems
  • Strong IT skills and knowledge including hardware, software and networks.

Job Type: Full-time

Salary: Up to AED7,000.00 per month

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Apply Now

How to Apply to Smartworld Abu Dhabi for the Post of an IT Onsite support specialist- Arabic speakers ?

First, You Need to Register Yourself on the Official Website of Smartworld Abu Dhabi or Log in to Your Smartworld Abu Dhabi Account.

Then Go to the Job Listing Page of Smartworld Abu Dhabi .

Find and select the profile of the Job that you are looking for.

Carefully fill the form provided by Smartworld Abu Dhabi in detail.

Then, you will get the final submission button to move forward.

Download or print a copy of the Smartworld Abu Dhabi jobs 2022 application form that has been submitted for further use.

Why ALL  Jobs Vacancies To Smartworld Abu Dhabi Abu Dhabi Jobs 2022

Disclaimer:-All Jobs Vacancies is dedicated to allvacanciesjobs.com providing information about several Smartworld Abu Dhabi jobs in UAE. In addition, you can go for government jobs in UAE along with various private sectors here on our website.

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