ekar Dubai Jobs 2022 Apply For Customer Service Representative Vacancy in Dubai, UAE

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ekar Dubai Careers 2022: Apply For Director, Professional Services Jobs in UAE

ekar Dubai Jobs 2022 Apply for Director, Professional Services Jobs in Dubai Latest Government jobs It’s A great opportunity for Director, Professional Services to apply at ekar Dubai Careers jobs near me Government jobs in Dubai ekar Dubai Jobs provide for Director, Professional Services vacancies in Dubai ekar Dubai Recruitment provide for Director, Professional Services jobs ekar Dubai Careers all new online jobs information provide by official site. ekar Dubai office of Dubai that requires relevant experience from the candidates. If you are looking for the highest paying Jobs In UAE, don’t look behind. Because ekar Dubai is offering AED 46,940 per year for this post of an Director, Professional Services ekar Dubai Careers jobs in Dubai ekar Dubai Jobs all new jobs apply for last date.

ekar Dubai Careers Director, Professional Services Jobs brief table

Hiring Agency ekar Dubai Careers
Jobs Profile Director, Professional Services Jobs in Dubai
Jobs Location Dubai, UAE
Salary AED 46,940 per year

 

Job Description of ekar Dubai Director, Professional Services

Interested candidates ekar Dubai careers Latest Government jobs in Dubai Director, Professional Services qualification and experience full information


Full Job Description

About ekar

ekar is the Middle East’s first and largest self-drive mobility company, providing users on-demand access to a network of thousands of carshare and subscription leasing vehicles within its ‘Self-Drive Super App’. ekar’s vision is to improve the way people consume transportation and is achieving scale by SaaS-enabling car rental and leasing companies via ekar’s Mobility OS.

The role of Call Center Representative

The role is responsible for responding to incoming calls from new and existing customers addressing their queries and concerns, providing information on ekar and its services. Troubleshooting problems and handling complaints will also be a key part of your duty.

Main Responsibilities

  • Assist customers with all queries for products and resolve all billing uses and provide information on all product usage
  • Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives while following call center “scripts” when handling different topics
  • Monitor all calls and deal efficiently with all upset customers and angry callers and monitor behaviour of the same
  • Administer all issues and recommend efficient resolution within the required timeframe
  • Maintain knowledge on updated fleet and company policy to provide assistance to all customers and maintain the confidentiality of all information according to the data privacy requirement
  • Provide an optimal level of services to all customers through emails and manage all telephone communication with staff and customers; Perform all telephone tasks and providing call backs and respond to all caller queries professionally
  • Ability to organise and prioritise duties throughout the day
  • Completes call logs and call reports as necessary and updates them in the database
  • Meet personal/team qualitative and quantitative targets
  • Any other work assigned by the Line Manager(s)
  • Liaise between customers and Line Manager to ensure customers needs are resolved within the time frame

Requirements

  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to organise and prioritise duties throughout the day
  • Excellent written and spoken skills in English- Arabic knowledge is an advantage
  • Demonstrated ability to be adaptable and flexible with the capacity to accept change
  • Demonstrated problem-solving skills and willingness to participate in process improvement projects
  • Highly customer-focused, enthusiastic and results-oriented, with an ability to effectively manage multiple tasks and priorities in a calm and structured manner
  • Attentive, diplomatic and team player

Apply Now

How to Apply to ekar Dubai for the Post of an Director, Professional Services ?

First, You Need to Register Yourself on the Official Website of ekar Dubai or Log in to Your ekar Dubai Account.

Then Go to the Job Listing Page of ekar Dubai .

Find and select the profile of the Job that you are looking for.

Carefully fill the form provided by ekar Dubai in detail.

Then, you will get the final submission button to move forward.

Download or print a copy of the ekar Dubai jobs 2022 application form that has been submitted for further use.

Why ALL  Jobs Vacancies To ekar Dubai Dubai Jobs 2022

Disclaimer:-All Jobs Vacancies is dedicated to allvacanciesjobs.com providing information about several ekar Dubai jobs in UAE. In addition, you can go for government jobs in UAE along with various private sectors here on our website.

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