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bankfab Abu Dhabi Careers Service Owner Jobs brief table

Hiring Agency bankfab Abu Dhabi Careers
Jobs Profile Service Owner Jobs in Abu Dhabi
Jobs Location Abu Dhabi, UAE
Salary AED 36169.00 per year

 

Job Description of bankfab Abu Dhabi Service Owner

Interested candidates bankfab Abu Dhabi careers Latest Government jobs in Abu Dhabi Service Owner qualification and experience full information


Job Description

Addax Office Tower Reem Island, Abu Dhabi, United Arab Emirates

Full-time
Division: GCOO
Sub Division: Group Technology

Company Description
Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.
Job Description

The Service Owner of Configuration Management is responsible for the management and oversight of FAB configuration management database built on the ServiceNow CSDM framework. The position provides strategic direction, vision, design and and drives adherence to Configuration Management policies and frameworks to ensure effective and efficient maintenance of enterprise CMDB and Configuration Items required to deliver IT services

Generic Accountability

Act as gatekeeper for the CMDB and collaborate across Group Technology teams to ensure ensure processes are implemented and standardized to ensure data quality is optimized and maintained.
Create roadmap for transitioning CMDB to new CSDM model.
Manages the improvement of discovery processes and procedures ensuring alignment with ServiceNow recommendations for CMDB and discovery configuration.

Acts as the CMDB SME to provide support for audit, compliance and regulatory enquiries.

Specific Accountability

Maintains the governance, policies, and strategy of the CMDB
Leads execution of regular CMDB data certification campaigns
Maintains the integrity of the CMDB and Discovery processes
Works closely with Asset Management and ITSM teams
Identify improvements with consumers of data whose processes interact with the CMDB
Review CI quality with owners of data
Participate in weekly CAB meetings and ensure CMDB data is part of all changes and is driving positive Change Management
Establish and maintain naming style/ conventions for CI’s to be managed / controlled
Own and manage the process of relationships created in the CMDB promoting best practices for key IT and Business services and applications to all configuration items

Qualifications

Essential

7+ Years of Experience as a Service Management process owner, CMDB manager or ServiceNow CMDB architect.
Evidence of Implementation and adoption of ServiceNow CSDM at scale.
Understanding business service offerings and their functionality in the ITIL model
Comprehension of and the ability to communicate and implement the ITIL CMDB model and ServiceNow CSDM Framework
Evidence of strong collaboration skills with internal, external stakeholders and vendors to exert influence to deliver services and processes
Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations

Desirable

ServiceNow Certified System Administration
ServiceNow Fundamentals
ServiceNow Discovery Fundamentals
ITILv4 Foundations


Apply Now

How to Apply to bankfab Abu Dhabi for the Post of an Service Owner ?

First, You Need to Register Yourself on the Official Website of bankfab Abu Dhabi or Log in to Your bankfab Abu Dhabi Account.

Then Go to the Job Listing Page of bankfab Abu Dhabi .

Find and select the profile of the Job that you are looking for.

Carefully fill the form provided by bankfab Abu Dhabi in detail.

Then, you will get the final submission button to move forward.

Download or print a copy of the bankfab Abu Dhabi jobs 2022 application form that has been submitted for further use.

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