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Asian Paints Berger LLC Dubai Careers Customer Service Associate Jobs brief table

Hiring Agency Asian Paints Berger LLC Dubai Careers
Jobs Profile Customer Service Associate Jobs in Dubai
Jobs Location Dubai, UAE
Salary AED 45,335 per year

 

Job Description of Asian Paints Berger LLC Dubai Customer Service Associate

Interested candidates Asian Paints Berger LLC Dubai careers Latest Government jobs in Dubai Customer Service Associate qualification and experience full information


Tittle :- Customer Service Associate at Asian Paints Berger LLC Dubai

Full Job Description :- 

Full Job Details:

Recruiter: Asian Paints Berger LLC
Location: United Arab Emirates – Dubai
Job Type: Customer Service Associate
Sector: Construction Chemical l Paint Industry

At Asian Paints Berger LLC, our team thrives on a culture of inclusivity, and we lay emphasis on collaboration. With a strong sense of ownership and revel in the open and interactive work culture. Innovation and invention are of prime importance in our industry.

Performance and agility are highly valued at Asian Paints Berger. Diversity is cherished and nourished, as we believe our people’s unique perspectives can add strength and creativity to the
Asian Paints Berger offering.

About the Role:

We are currently looking for dynamic individuals as Customer Service Associate.
Responsibilities and essential job functions include but are not limited to the following:

  • Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services.
  • Manages and updates order details using ERP System in a timely manner.
  • Receiving orders, ensure accuracy in billing charges, payments and dispatch of SKU’s based on PO.
  • Working with sales, production and planning team to create better methods to address customer complaints.
  • Review customer accounts and transactions while resolving issues, handling complaints and returns.
  • Provides accurate and complete information regarding product availability, order status, pending order and other product related queries.
  • Monitoring customer satisfaction levels – handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

The ideal candidate must have a previous working experience on a similar role in Construction
Chemicals and Paint Industry, preferably inside the UAE.

  • Proven customer support experience
  • Excellent communication and presentation skills
  • Familiarity with IMS and ISO Certifications requirements and practices.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Patience, empathy and professionalism
  • Good problem-solving and decision-making capabilities
  • Basic computer skills, including data entry, website navigation and other software
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to work in a team setting
  • In-depth understanding of the company’s products or services

Classification: Internal

For more information about us, you may visit our website: https://www.asianpaintsarabia.com/uae/about-us.

Interested candidates, who meet above criteria, may submit their résumé along with their credentials. Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

COVID-19 considerations:
Yes.

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor’s (Required)

Experience:

  • Customer Service: 2 years (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Application Deadline: 31/08/2022
Expected Start Date: 31/08/2022


How to Apply to Asian Paints Berger LLC Dubai for the Post of an Customer Service Associate ?

First, You Need to Register Yourself on the Official Website of Asian Paints Berger LLC Dubai or Log in to Your Asian Paints Berger LLC Dubai Account.

Then Go to the Job Listing Page of Asian Paints Berger LLC Dubai .

Find and select the profile of the Job that you are looking for.

Carefully fill the form provided by Asian Paints Berger LLC Dubai in detail.

Then, you will get the final submission button to move forward.

Download or print a copy of the Asian Paints Berger LLC Dubai jobs 2022 application form that has been submitted for further use.

Why ALL  Jobs Vacancies To Asian Paints Berger LLC Dubai Dubai Jobs 2022

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