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Ajar Dubai Careers Customer Growth Agent Jobs brief table

Hiring Agency Ajar Dubai Careers
Jobs Profile Customer Growth Agent Jobs in Dubai
Jobs Location Dubai, UAE
Salary AED 4000.00 Per month

 

Job Tittle :- Customer Growth Agent 

Ajar Dubai Job Description :- 

Who we are:

Built by a passionate team of problem-solvers, Ajar is a mobile cloud service built for the real estate market in the MENA region that uses technology to offer a quick and efficient rent payment & collection solution as well as property management solution, making life easier and rewarding for both landlords and tenants. Ajar has also been quoted as UAE’s Most Trusted FinTech Solution Provider in 2020 by APAC Business Headlines. As a growing startup, we are excited to start expanding our team to grow our operations in UAE, Kuwait & KSA.

Ajar is an award-winning startup. Explore what we do in more detail on our website.

Job Duties and Responsibilities:

Build and maintain strong business relationships with the new and existing Ajar B2B customers to build loyalty and retention.
Update the CRM database with all customer information.
Follow up with the existing subscribers, identify upselling/cross-selling opportunities and ensure renewals are paid on time.
Keep up-to-date with the developments of Ajar platform to answer any questions regarding the same and meet customer expectations..
Ensure an accurate flow of information between customer and team to ensure excellent customer service implementation and after sales.
Handle contract renewals and follow up on pending payments.
Reporting of activities, leads and sales updates using CRM or any other tool found relevant by the department..
Contribute to the development of new product features by collating customer feedback received
Provide online training to Ajar customers when needed.

Qualifications Required:

Holds a bachelor degree or equivalent work experience.
2-5 years of experience.
Experience in the real estate market is a plus.
Experience with CRM’s like Zendesk and Hubspot is needed.
Experience working with SAAS based business is desired.
Previous sales experience is required

Knowledge, Skills and Abilities:

Exceptional sales and negotiation skills.
Strong sense of initiative & excellent communication skills.
Strong customer service and client management skills.
Skilled in upselling and cross selling.
High level of numeracy and literacy.
Courteous and professional, with ability to handle different customer personality types.
Excellent telephone etiquettes.
Strong computer skills in Google Docs, Sheets, and Slides.
Excellent verbal communication, fluent in Arabic & English.

 

⇒ Apply Online

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